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Jiffy Lube Complaint - Took them to small claims court and still giving me the run around!
Complaint
SPOKANE, WASHINGTON -- In July of 2010 I took my car to Jiffy Lube in Spokane, and had to have my car towed from their garage because they ruined it. Long story short I was promised they would pay to fix it then didn't follow through. I was told they would pay the remainder on my loan then I would buy an new car. and the check never showed up. I took them to small claims court and the manager of the location that ruined my car showed up to defend them. First off I feel horrible because the poor manager had no clue what had happened, he was not working there when it happened and had no idea about anything, so the company he works for sent him in blindly, poor guy. The judge ruled in my favor. Since the court date 6 weeks ago I have called the store at least once a week to figure out when I was going to get payment from them. The first couple of calls they said they had 30 days to appeal so they were still deciding. On day 31 I called the court house and found they did not appeal so I called the store back and asked what their next steps were going to be. The manager I spoke to was really rude on the phone and directed me to corporate because that is where the check would be coming from.
Called the head office and they had no idea I even sued the, ( somebody has really bad communication skills). They had no paperwork at all pertaining to our case, The lady at the front desk said she would call me back, never received a call. I called again yesterday and they " were still looking into it" and would call me back. Still waiting on the phone call. So please don't waste your time, energy or money and stay away from Jiffy Lube!!!
Called the head office and they had no idea I even sued the, ( somebody has really bad communication skills). They had no paperwork at all pertaining to our case, The lady at the front desk said she would call me back, never received a call. I called again yesterday and they " were still looking into it" and would call me back. Still waiting on the phone call. So please don't waste your time, energy or money and stay away from Jiffy Lube!!!
Comments:
Posted by madconsumer on 2011-03-05:
how did they ruin your vehicle?
Posted by leet60 on 2011-03-06:
Don't let them play games with you. Your next steps should be:
1. Arrange for an examination of assets, which forces the other party to disclose his or her income and other assets. This can usually be done through the court.
2. Obtain a Writ of Execution (sometimes called Writ of Attachment or Writ of Garnishment) from the court in order to start the collection process. Simply take the document sent by the court that grants your judgment to the county clerk's office and fill out the proper form for your state.
3. Head to the sheriff's or marshal's office with your writ and ask for a seizure of assets form. You must know as many details as possible about the assets you wish to be seized. For bank accounts, you only need to know which bank the debtor uses.
1. Arrange for an examination of assets, which forces the other party to disclose his or her income and other assets. This can usually be done through the court.
2. Obtain a Writ of Execution (sometimes called Writ of Attachment or Writ of Garnishment) from the court in order to start the collection process. Simply take the document sent by the court that grants your judgment to the county clerk's office and fill out the proper form for your state.
3. Head to the sheriff's or marshal's office with your writ and ask for a seizure of assets form. You must know as many details as possible about the assets you wish to be seized. For bank accounts, you only need to know which bank the debtor uses.
Posted by azRider on 2011-03-06:
follow leet60's advice, that is the next step for you. don't let them snowball you.
Posted by Starlord on 2011-03-06:
Whenyou go to the sheriff's office, ask for their Civil Division to do a 'till tap.' This is where they send a deputy to the business location and seize monies from the registers until your judgement has been satisfied.
Posted by clutzycook on 2011-03-06:
Wow. Took Hubby's car there last week at his request. I didn't like the look of the people or how rude the guy running the front desk was. I'll be darned if I'll ever take my car there!
Posted by MRM on 2011-03-06:
Clutzy, they look like they just got out of jail.
Posted by jktshff1 on 2011-03-06:
Thanks for putting a specific location, that is very helpful, seeing as how they are franchised. I use a jiffy lube for oil changes, been using them for a long time and not had any problems, but then I change oil every month to month 1/2. (yes I put that many miles on my car)
Posted by Nohandle on 2011-03-06:
I echo Mad's question. What happened to your vehicle while it was there? I don't recall you mentioning why it had to be towed.
JKT, I put few miles on a vehicle but still have the oil changed on a regular basis. I don't deal with checking the mileage. Perhaps a waste of money but I do it anyway.
JKT, I put few miles on a vehicle but still have the oil changed on a regular basis. I don't deal with checking the mileage. Perhaps a waste of money but I do it anyway.
Posted by getoverit on 2011-03-06:
leet has the right idea but I'm quite sure the details of gaining an attachment or garnishment vary from state-to-state. We got a small claims court judgement in or favor once and received very detailed information in terms of what we had to do before going back into court to ask for the garnishment. A big part of it was making reasonable efforts to collect first. It sounds like you've been doing that.
Good luck.
Good luck.
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