Symantic Complaint - Out & Out Fraud
I'll give you one better. I received a $50 Visa Debit Card from Symantic and used it today at a restaurant to pay the bill. Imagine my embarrasssment and humiliation when the waiter ran after us outside the restaurant telling me he had swiped the card twice and it only rang up for $34.56. I paid him the balance in cash.
Upon calling Symantic I got a runaround from their representative telling me that if the card is used at a restauant, an automatic 20% is deducted for a gratuity to the wait staff. OK, this would have meant that $40 was available, but he couldn't seem to understand my reasoning. So now the waiter received not only a 20% cash tip from me at the table, but is now getting another 20% from the card.
I understand that companies are now issuing debit cards in the hope they will not be used, rather than the checks they used to cut. This is another evidence of corporate greed.
When my Norton utilities expires, believe me I will not be renewing it. McAfee is just fine.
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