Frontier Airlines Informative - Be Aware
Please be aware. Leaving Steamboat Colorado on Frontier, on a mildly snowy day, where all other airlines are departing without difficulty, may not be possible. A Frontier airline representative stated that the plane could not land due to a lack of proper pilot classification needed for landing while snowing. It was not a terribly snowy day. Our friends on American Airlines and United Airlines had no departure problems. I had to pay $110 for a 5 hr shuttle ride to Denver which was facilitated by the airline. The roads were not bad at all. Don't understand that there were weather problems; there was light snow that was not sticking at both Steamboat and Denver airports.
Additionally, communication was poor. Passengers were not made aware of any delays at the gate until way after boarding and departure times. The announcement informing of flight status at the gate was "you can reschedule your flight or find another way to Denver". There was no introduction of apology or explanation of why. The explanation I finally got was at the ticket center.
There was also poor communication at the shuttle site, with no updates or explanation of shuttle departure times until complaints that this information was lacking.
Advice: Not a good idea to use Frontier Airlines in potentially snowy regions.
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