Cavalier Telephone Complaint - Rotten Service and Deficient Technical Service
When first contracting with Cavalier I had an echo on my telephone line for 9 months. My clients were convinced my telephone line was being recorded. It took numerous calls and three letters to correct the problem only to have the echo replaced by voice mail problems for 7 days. This was a business account and caused substantial problems with clients and new business. I had email issues due to apparent fluctuations in the T1 bandwidth and rejection of attachments for months. I terminated my service November 30, 2010 and it took until late February 2011 to get one of the lines to a new location. I still have billing issues with Cavalier trying to determine the termination fee well into four months since the change order.
Use Cavalier at your peril.