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My3cents.com - Why did my CRT Toshiba TVs sound turn off completely?

36" over 200 pounds, Toshiba
Review by anniea24 on 2011-03-08
Our other TV's sound still works so its not the cable, its not on mute, and it doesn't produce sound for our DVD's either. IT was working one minute, then the next it wasn't.

Does anyone have advice on how to fix it? What can be done?
Comments:
Posted by Sparticus on 2011-03-08:
How old is it? A component may have gone bad. I would guess it is out of warranty?

Best Buy actually has a TV repair division. You can try calling them. Might only cost $150 or less to have someone out. Just a guess.

Or you could probably get a new TV for a couple hundred more.
Posted by getoverit on 2011-03-08:
We have a 26" Toshiba CRT TV and there's a setting for switching the speakers off. That's so you can use it with your stereo system.

You press the Menu button on the remote and there's a whole set of Audio settings...treble, bass...all that.

I'd make sure that the problem wasn't something simple like that before I called anyone.
Posted by Venice09 on 2011-03-09:
I seem to remember this happening to our Toshiba television years ago. I think getoverit is right. The speakers somehow got turned off, and it was easy to fix through the remote. This sometimes happens to my computer speakers, too. The sound mysteriously gets turned off, and I have to go to the control panel to turn it back on.
Posted by trmn8r on 2011-03-09:
Have you tried using the audio out jacks on the back? In the event getoverit's good advice doesn't fix the problem, and the issue is in the amplifier, you could either have a tech look at it or add an external amp/speakers. It depends on your situation, budget and aesthetics. If I couldn't fix the amp, I would add an external one and run it back to the internal speakers if you like their fidelity.
Posted by MRM on 2011-03-09:
Consider this a blessing and upgrade to a LCD/Plasma tv.
Posted by getoverit on 2011-03-09:
not a bad idea, trmn8r
Posted by Anonymous on 2011-03-09:
Great advice trmn84 and getoverit!
Posted by trmn8r on 2011-03-09:
MRM -> My 6 year old Sony 130 pounder has an oustanding picture and has been completely reliable. I've waited to see the price of flat panel tvs in the size I would want fall from $1600 to $800, and I'm still waiting. I don't need HD or a higher cable bill, and the size of my tv doesn't bother me. When people see it, they wonder if everything is large.

It could be the opposite of a blessing, if the breadwinner lost his/her job 2 years ago.
Posted by Venice09 on 2011-03-09:
I do not think this is a blessing. The last thing I would want is some huge flat screen plasma thingamajig. I don't watch television for visual or sound effects. I prefer content.
Posted by anniea24 on 2011-03-11:
Get over it: WE already did the on/off speaker thing with the remote, we don't have a stereo, I don't think my computer speakers will work on the TV.

It's an old TV I bought 2 years ago from someone moving, when my 5 year old Sony WEGA (bought new wouldn't turn on)My older Triniton, that I gave my other son was going strong after 10 years.

I don't have the money to buy a new TV. If someone knows the part it needs, one of my son's friends might be able to fix it. Also, no Best Buys on this island.
Posted by Anonymous on 2011-03-11:
Try this website:

http://www.ehow.com/how_5505263_repair-toshiba-tv.html

If you know someone that can fix the tv, be sure to check out the "How to Get Into the Service Menu" (on the right of the page in blue printing).

I figure anything's worth a try at this point (unless you already did this).

If all else fails, try Craigs List. People are always getting rid of tv's for reasonable prices.
Posted by anniea24 on 2011-07-06:
we ended up buying a new TV. First one a Vizeo, worked 2 days. Took it back and got a Sony. I'm just praying that it will last longer than the 2 year Costco warranty.

It took a week to give away the old TV, people came over and tried to take it, it takes 4 men to carry and a truck.
Posted by Mike on 2011-08-07:
If you don't have any sound coming from your Toshiba TV speakers, check the small switch at the rear of your TV, it should be in the 'INT SPEAKERS' position! If it is in the 'EXT Speakers' position - you will not get any sound from your TV speakers.

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