GMAC Complaint - GMAC Smart Buy now in collections - Smart Buy issues
Smart Buy issues - Complaint
I have a big issue with GMAC. I HAD a truck from them in 2005 using their Smart Buy program. When it came time to either purchase the truck or turn it in, because of financial problem, I chose to turn it it. I was told I could do that, pay the disposal fee plus any overage on the mileage or damages to the truck and that would be that. I did that in 2009, now 2 years later, they want me to pay them 11k because I defaulted on the contract. Now come on, what crap is that. I went through this about a month after I turned in the truck, they hadn't received the paperwork from the dealership. After I explained that to GMAC's financial department, they said they got the papers and that was all that was needed, they would bill me for the rest. They then sold the truck at a auction, then informed me that I owed the $5500 for what they didn't recoup in selling the truck. I again explained to them that I did not owe them anything. That as it is stated in the SMART BUY LITERATURE, that I followed it's instruction and did what was written. I also checked with them that I could turn the truck in and do as stated above. Now they're, GMAC, is trying to sue me for it, 2 yrs after the fact.
WHAT THE HECK is up with that? Anybody ever had to deal with them on the same issue, please advise me here.