Kolbe Windows Complaint - Don't Buy Kolbe Windows Unless You Want To Add Frustration To Your Life!
1323 S. ELEVENTH AVE., WISCONSIN -- I am writing this review to warn anyone before buying any windows from Kolbe and Kolbe. We have been trying to get them to honor their warranty on our large window in the front of the house since last May. We have had 4 different inspections of the window by company representatives. We never get any response. The window is showing serious signs of rot. They have been rude to me when I contact them to find out what is going on. I have tried to send an email to the CEO and I tried calling the President last fall but got redirected to another sales manager. I cannot believe the customer service. I am in the process of sending a mass email to everyone with pictures. I saved all correspondences and I am also drafting a letter to the Better Business Bureau. Please save yourself some grief. If you go to their website it is all about a family run business.
Don't be snowed like we were. I would welcome emails to explain in further detail so no one else has to go through what we are going through.