MoonMovie.com Complaint - Defective Discs- Won't Replace Or Even Respond
My order of 5 DVDs was placed Feb. 2, 2011 and credit card charged on that "sale" date. Warranty is 30 days from sale date. My order was not shipped for over 3 weeks and was received 28 days from sale date. Several of the discs stopped & started a lot like a dirty/scratched disc may, although they were new in box & clean. I suspect they were pirated low quality copies. One disc refused to play at all beyond 16 minutes. I reported the problem during my 2 day window of warranty coverage. I got an automated email stating that my email would be answered within 3 business days- IT NEVER WAS. I recommend you DO NOT BUY FROM MOON MOVIE.COM because 30 day warranty is a joke when they don't ship for over 3 weeks AND they don't respond to warranty issues anyway- even if you try to preview 5 discs in 2 days (during "warranty" period)!