ARS Rescue Rooter Complaint - Toilet - instilation of expensive new toilet

Review by gg-girl on 2011-03-12
ITASA, ILLINOIS -- On December 31,2010 my husband and I had a $675.00 toilet installed and it stopped working in the beginning of March. When we called the company, we had to pay again to get the toilet in working condition. This was supossed to be a high end comercial toilet. We were lied to.
Comments:3 Replies - Latest reply on 2011-03-13
Posted by Skye on 2011-03-12:
Did they tell you why it stopped working? Was it a plumming issue or did something go wrong with the installation the first time?

What did they lie to you about?
Posted by Anonymous on 2011-03-13:
You can have the most expensive toilet in the world but if the plumbing has an issue it won't work. This review needs more information.
Posted by T on 2011-03-13:
I am a little confused. Is this complaint against the toilet manufacturer, the retailer who sold it, or the service company that fixed the problem?

What was the problem?

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