DBJ Corporation (Hardee's) in Cleveland, TN 37312 Complaint - Customer Service - Greeting, Waiting On Customers And Serving Customer
My mother and I go to this Hardee's almost every day and lately there are two people who seem to find it so funny about waiting on us. The girl is constantly whispering something to this guy who is there all the time. I have had brain surgery and I am not very pretty to look and. Sometimes it is so hard for me to say what I want to order. I also have a short term memory loss and may have to repeat myself for assurance. I have worked for Hardee's and was a Manager in the ones in Virginia for many, many years. I nor any of my employees had ever treated any customers the way these two did me. I was very upset today about this service. One day they may find themselves in the same situation as myself and my Mom or even worse. We are people too, just because we look, act, talk differently, etc.; we are still paying customers and deserve respect just like all the others. Our money is just as good and the next, and there are plenty of other restaurants out there that we can spend our money at.
You are not the only ones out here in this area. We had always felt atmosphere very nice and friendly. We have no complaints about them only the servers/cashiers here in this restaurant. I thought all employees are suppose to where name tags so the customers know who is serving them.