Lithia Ford-Mazda-Suzuki of Fresno Complaint - Threat and Rasicim - 05 Ford Expedition
I took a Ford Expedition to Lithia Ford in Fresno for a PCM problem which was still covered under warranty. 2 weeks later I was told it was not the pcm, I took it to 2 other mechanics, they both said it was the pcm computer, took vehicle to other Ford dealer in Selma, CA, they confirmed it was the pcm and they replaced it under warranty, went back to Lithia Ford spoke to the manager by the name of darrell lindsey, who informed me that no refunds will be given to me.
I said fine can I have your business card please, he said its right there on the board, there was no cards on the board, he went to the back to get me a card, then he yelled at me to come back to his office I went back. Then he yelled at me to have a seat I did. Then he started screaming at me, thats when I told him I just wanted the business card, and I did not wanna speak to him, he kicked me out and said never to come back here, and kicked out again infront of people and customers, I hope to hear from someone regarding this cause I think it was a race thing really.
My name is khalid alqutami 559-412-9460, thank you.