Mercantila.com Complaint - Hurt going out... - Consumer products

Review by RudeMcNasty on 2011-03-14
SAN FRANCISCO, CALIFORNIA -- They charge a whopping 25% restocking fee for returns!
Customer service simply does not exist as far as I'm concerned!
Comments:2 Replies - Latest reply on 2011-03-16
Posted by Alain on 2011-03-16:
While they do have a less than stellar reputation (I did a quick survey of various websites), I checked their web page and it does clearly state that returns, opened or unopened products, will be "less 25%" restocking fee. Best not to use them again and thanks for the review.
Posted by Starlord on 2011-03-16:
What did your review have to do with being hurt going out?

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