Ashley Furniture Complaint - Very unhappy
HOUSTON, TX 77064, TEXAS -- I will never buy from Ashley Furniture again! My husband and I bought an entire bedroom set from them 3/6/11, with the promise that it would be delievered 03/12/11. We explained that was the longest we really could wait and we were assured it would be delivered on that date.
We received a call from Ashley Furniture a few days later explaining the side rails to the bed were not available and they rescheduled for 03/15/11. We were upset, but agreed. A couple of days later we get another call saying they could not deliver until 03/16/11. We reluctantly agree again, but let them know that is the latest we would accept. They called again today 03/14/11 to let us know the bed could not be delivered until 04/06/11, but they could deliver the side tables!
Needless to say we cancelled the order today and after wasting all that time, we are shopping for bedroom furniture again! (hopefully they will refund the money as promised, but that is probably hoping too much!) No one from Ashley even offered an apology! I will never shop there again and will tell everyone I know to avoid them like the plague!! Worst furniture shopping experience I have ever had!
More Reviews on Ashley Furniture: