Staples (store# 1096) Complaint - Intentional mistakes when ringing items at register
GLENDALE -- I have been noticing that the clerks at this specified Staples store (# 1096, located at 6040 West Behrend Dr, Glendale, AZ 85308) intentionally keep ringing various items within the same sale several time (pretending it is a mistake) then they cancer some of the erroneous item repeats, and never cancer the others. Basically, they intentionally try to confuse the customer who is following his own purchase at the register and at the end with a receipt full of errors. So, when you are leaving the store, you realize that you need at least 10-15 minutes to figure out what happened in your 5 item purchase receipt.
I have been using this store for about 3 years now, and I noticed this trend increasing within the last year (2010) and it has happened repeatedly, with different employees, even, with a couple of the store shift managers.
I just want to warn people that they might be running some sort of a scheme at that store, to generate more fake sales, then they go and sell the difference in shelf items, separately on their own, for their own revenue.