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Premier Designs Jewelery Complaint - Premier Designs Is An Awful Company

Complaint
Review by jeweler on 2011-03-15
DALLAS, TEXAS -- PREMIER DESIGNS JEWELERY IS AN AWFUL COMPANY. I worked for them and my sponsor went around telling my family personal things about my business. Second of all the jewelery tarnishes after a couple months! The stuff is so ridiculously expensive, I got 6.00 necklaces at Forever 21 that are same quality! They get their jewelery made in China for dirt cheap and then sell it so high so jewelers can make money! Buy it on EBAY for more than 50% off the retail price! I have rings, necklaces and earrings that I had to get replaced within a few months! DON'T WASTE YOUR MONEY! DON'T SIGN UP AS A JEWELER EITHER!!!!!! They're all FAKE!
Comments:
Posted by Alain on 2011-03-16:
These 'Distributorship' type jobs often aren't noted for being the best folks to work for or to buy from.
Posted by Lisa on 2011-05-23:
As a jeweler for over 6 years, I can tell you first hand NONE of Premier's jewelry is made in China! It is all made in the USA! Whoever told you that sold you a lie! As for your sponsor, that was not a Premier issue, that was something your sponsor did, not Premier! Silver tarnishes, were you not taught how to clean it to make it shine?
Posted by April on 2011-05-23:
As a Premier Jeweler sometimes when you buy things on the market like ebay it is from china kinda like the fake purses. Real Premier Designs Jewelry is however not made in China and I have had serveral items for years and none ofti has tarnished. We have a wonderful golden guarentee that will replace you Jewelry for free withing 60 day if you are not satisfied or if it turns on you. I hope you have better exspriences in the future.
Posted by Michelle on 2011-05-26:
I was a Premier Designs Jewelry Lady for a year and I guess I missed the meeting where the passed out the Kool Aid (but since I had to pay to attend a sales meeting, I can understand why I missed it). I agree with Jeweler's comments. A year later, I still feel very "taken" by this company. I spent over $1,200 on my registration and my first set of samples. I was made to believe that I needed to buy a second set of samples when the season changed in order to get it at a discounted price (not true, you can buy one-offs). That was another $400. My first party was great. I made $600. Subtract what I had to pay for hostess gifts, giveaways, catalogs etc and it was probably more like $400. Second party was a little less good. Made about $100 when all was said and done. My business continued down hill. You can only have so many parties within the same group and exptect people to attend. There is no other way to sell besides a party. I also stopped wanting to sell the product because it is crap. I have a giant plastic bag full of my $1,200 worth of jewelry that is in pieces or that has tarnished. About 50% of the items I sold came back from the customers for at least one replacement. When you pay $60 for a piece of jewelry, you expect it to last for more than 60 days, yet you have to pay an additional $5 to have it replaced if you bought it more than 60 days before? I am sorry, but that is BS...plus, as a rep I had to pay the postage to return damages? I know they say that the jewelry is "Made in the U.S." However, I received a $28 faux pearl necklace on a very chintzy chain that had a "Made in Mexico" sticker on it. When I called Premier about it, they admitted that while their jewelry is assembled in the U.S., the parts are made in China and Mexico. Last I checked, it is actually illegal to say something is "Made in U.S." when it is just assembled here, but everyone seems to turn a blind eye to that. I often think that I must be insane when I don't see any other comments on these sights from "disgruntled" former Jewelry Ladies. I posted comments like these previously on a different site and they are no longer there. I admit that I failed at Premier Designs, but it's difficult to sell a product you don't believe in. BTW, I am a Sales Rep for a different direct selling business. I don't have to pay for samples, meetings, hostess gifts, damaged returns, etc. My return rate is probably about 5%.I made it to their first tier of top sellers in my first full year, so it wasn't that I was a horrible sales person. I know Premier works for some people, but if you are not willing to pretend to believe in over-priced poor quality product, this is not the company for you.
Posted by M on 2012-02-05:
I have been a Premier consultant since September of last year. I paid the initiation fee, but I chose NOT to buy the kit. I did, however, purchase individual pieces for my displays. I figured that with the kit, you never know what you are going to get. So I bought only the pieces I personally like, because I figured if the business didn't work out I'd at least have a bunch of nice new jewelry to wear. I have had several pieces tarnish or damage, but I simply sent them back under the Golden Guarantee - it was no big deal. I, for one, have not had any returns beyond the 60 day mark, as most problems emerge pretty quickly. Yes, you have to pay return shipping, but that is the cost of doing business. USPS Flat Rate envelopes free and only cost $4.95 to send if you pay online. Each envelope will fit up to 4 boxes. That's not bad at all! As for products supposedly being made in China, I do know there are some that are imported. For example, the Cairo watch clearly has "China" stamped on the band. I have heard Premier reps claim that all the products are made in the USA, but there is NO literature / advertising from Premier that makes that claim. So either those reps are misinformed or, unfortunately, dishonest. By the way, as an experiment, I bought several pieces on ebay that were advertised as "wholesale" from Chinese distributors. Guess what? The pieces were FAKE!!! Some of the fakes were pretty well done, others were garbage. So always buy direct from Premier because you simply cannot top the Golden guarantee. As of right now, I have spent a bit more than I have earned, but I know I have to do a better job of promoting my business. That is on ME, thought. Overall I think it is a really good product and company and I plan on sticking with it for now.
Posted by Angela2604 on 2013-03-01:
I agree totally with Michelle who posted above. The company takes advantage of women and they should not be allowed to do what they do. The startup fee is crazy expensive and doesnt even include samples- those are extra. The pieces are GARBAGE- they are NOT MADE IN THE US. I emailed Premier and asked them specifically and they would not answer my questions but skirted the issue The pieces fall apart constantly and for a $50 necklace I would expect WAY more- save your money and go to a jewelry store and buy something that will last. They make jewelers pay for MANY things like credit card fees, fees for each show you hold and then encourage you to keep buying more samples and more products and before you know it, you have made NOTHING. I was a designer in Premier after a year and had 10 people under me. I sold over 30,000 my first (and only) year. It is an absolute scam. Stay away from it. After one year with 10 people under me, I barely made anything. They also fail to mention the $490 self employment tax that you will have to pay the feds. You pay for all return shipping (which is alot because the pieces are JUNK), and they rope you in with numerous brainwashing phone calls and "rallies" and trust me, they are good at brainwashing you into believing you are selling a good product and "enriching" womens lives. You are basically overcharging people for an item, scamming others into joining the company and its all about pressure, pressure,pressure. I couldnt sleep at night thinking about the tactics this company pushes on weak women. And that is it, they prey on weak, low confidence, low self esteemed women who they can rope into doing this "wonderful business" . It is all garbage.- I could not sell another $5 necklace for $50 if I had to save my life- I felt awful charging people these prices. I am sure that Premier will find these posts and delete them, but I will keep posting them so people know the truth- it is freedom of speech afterall. It is not 50% profit that you make - bottom line. And they dont allow you to sell online at all either. They push you to ostracize yourself from friends and family with their "book a thons" and pushing you to ask, ask, ask for people to have parties and buy jewelry- they teach you that no doesnt mean no- it means not now. Really? I dont think so. The people at the very top are getting very rich from this so yes it is a pyramid scheme, even though they will tell you it is not and give you a handout showing you why it isnt. BS- it is a pyramid scheme. If I was a designer and thats the top 3% of the company and I made a measly 9,000 this year- then tell me how its not a pyramid scheme?? luckily, I am a well educated person (a teacher) and I was strong enough to see thru the tactics and the fakeness of it all and I got out. I wasnt going to pay my $350 renewal fee - no thank you Premier, you can take your business elsewhere, to prey on a weaker, less educated woman who needs some confidence. Ive got all the confidence I need in life and I know that I DONT WANT TO BE A PART OF A CULT LIKE THIS!
Posted by MsTx on 2013-04-01:
As a customer I have to agree. I've hosted several parties making my Jewelry Lady lots of $ and the quality is not good at all. It all tarnishes or falls apart. I went to Sam Moon's this weekend (good Sam Moon's..it's a discount jewelry, accesories store) and I saw several pieces that were nearly identical to Premier pieces and the quality felt exactly the same. I found a watch that was almost identical to "Cairo" for $10.50!!!
Posted by CG7825NH on 2013-04-15:
I have been with Touchstone Crystal jewelry since 2011 and I am so in love with the company, the compensation plan and of course the jewelry!! Touchstone Crystal is Swarovski's direct selling company! Who wouldn't want to be backed by a fashion powerhouse? BEST decision I have made!

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