Whirlpool Gas Water Heater With Flame Lock Safety System
We purchased a Whirlpool gas water heater with flame lock safety system from Lowes. It was installed 9-1-09. Model No. BFGIF4040S3NOV. The pilot light won't stay lit. Our first call to Whirlpool was April 13,2010. Whirlpool sent someone out to check the water heater. The gas valve needed replaced. Since then I have called Whirlpool MANY times. Some of the representatives were nice, but now when I call they are NOT so nice. They are tired of hearing my complaints. Last call I made I talked to a very nice and concerned representative. She felt it is the manifold door. She sent the part out to us. We are still having problems with the hot water heater not keeping the hot water hot and the pilot light won't stay lit. I feel these hot water tanks are a piece of junk. There are so many complaints about these hot water heaters. I feel Whirlpool should reimburse every consumer who bought one. These hot water heaters are faulty as seen in THE MANY complaints. Whirlpool has told me so many different things could be wrong with it. From not being installed properly to being to close to the furnance to dust making the pilot light go out.
All I know is we are Very Dissatisfied and Very unhappy with this hot water heater.
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