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Savoy Medical Supplies (Supply) Complaint - Shady Advertising Practices! Non-Existent Customer Service!

Review by Anonymous_Consumer on 2011-03-15
HAUPPAGE, NEW YORK -- Ordered from this company through Amazon.com. Waited to hear back about shipment status of my order, only to find out they refused to ship because I am in Alaska. However, their company website and their Amazon Shipping Policies page BOTH state very clearly that they ship to the 48 contiguous states, ALASKA, Hawaii, and Guam.

Filed a report with the Better Business Bureau and Savoy Medical refused to respond.

To this day, neither web page continue to state that they ship to my area.
Comments:1 Replies - Latest reply on 2011-03-17
Posted by Alain on 2011-03-17:
I just looked at their website and you're right. Alaska is listed as a place they ship to. Go to http://www.ftc.gov and click on "file a complaint" at the top of the web page (second row, slightly to the right). While this doesn't settle individual complaints, it does put Savoy on the Consumer Sentinel Database to warn other consumers (in addition to your warning posted here). Also, inform Savoy that you've done this just to let them know you care.

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