ACER Complaint - Emachines support just passes the buck
Needless to say - I recommend that those wanting a NEW computer find one not sold with WINDOWS installed as the operating system unless you are lucky enough to find an older model with XP. (Probably through an under-the-counter dealer.) Definitely stear clear of any computer marketed through Emachines. Make sure that there is the address of the manufacturer on the packaging so you will not need to look it up on Wikipedia.