Vitacost Complaint - Vitacost At What Cost?
I ordered from Vitacost and had a negative experience with their website stating things were in stock and then after they charge you they send an email stating that they are out of stock. Well fool me twice shame on me because I gave them another try and it has been horrible. I received my order with the most expensive item missing even though the invoice stated that it was included. I called Vitacost and I was told I would receive a credit to my credit card in 1-3 days. When that time passed with no credit I contacted again and I was told that a replacement item shipped instead of the credit being put through. I said I did not want the replacement, I wanted my money back! I was told to refuse or return the order to UPS. I did that and now Vitacost claims that the order is lost and they refuse to credit my money back.
I had to contact my credit card company and dispute the charge. I'm not letting these crooks keep my money.
DO NOT ORDER FROM THIS COMPANY!!!