CTI New York Complaint - Stay away from CTI NY

Review by sabribee on 2011-03-17
Stay away!!!! I bought a $330 Sony Ericsson cell phone from them. The speaker does not work. I contacted them. They said to call Sony. Sony says it won't honor my warranty because I bought it from them and it's not a US phone. I called Sony Intl., and they said that it was taken to the US and installed with US software, so they won't honor it. I contacted CTI and they told me they can't do anything about it, and it's Sony's problem. I asked to speak with the manager or supervisor, and they just send me nasty emails with poor grammar. I still haven't been able to contact an actual person there.

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