Empire Today Complaint - Don't Do It!
GEORGIA -- Empire is a mystery, liars, scams, etc. Do Not Go There! When the installer came out, he was arrogant, He did not accept any of my coupons. He told me if I didn't spend and certain amount he will not come back. The fee for capeting he quoted for 1 room was well over a GRAND. I told him that's ridiculous and refuse to pay wayyy over a grand for 1 room, he packed his samples and walked out.
The next day I tried to publish a review, and Empire asked for another chance and gave me a number to call, there was no response or call, so this company is a JOKE!!!!! How did they stay in business, MYSTERY!!!
Company Response on 03/21/2011:
As a member of our National Customer Service Team, I wanted to follow back with you because we do read and respond to all concerns that are brought to our attention. You mentioned that we didn’t respond to your previous published post and I apologize if there was an error and we didn’t follow back with you. I’d like to speak with you more about your concerns with your sales appointment. However, we don’t have your contact information. If you’d please email it to me at email@example.com or contact me via phone at 888-588-2315 x4195 and I will personally follow back with you. Rebekah Clerk, National Customer Service Manager
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