Badcocks and more Complaint - Poor service and shoddy merchandise
EASTPOINT, FLORIDA -- I have been a customer of our local Badcocks since it opened. In all that time I have made payments every month and paid off my balance three times. Recently my husband got me a new washer and it worked for all of 3 months. Come to find out it was the Maytag's company's fault for not tightening one bolt in the machine and that caused everything inside of it to be worn down so much it was unusable. I expected a new machine since it was the fault of the manafacturer but not only did I not get a new machine I have waiting on it to be fixed for over two weeks while my laundry piles up. This is unacceptable to me and I will add it to the list of a sectional that is falling apart after not even a year has passed and pieces that are falling off my oven handle which I am also waiting to have repaired. It seems like they would do more to keep a loyal and paying customer happy. I am not a happy one at the moment and after my account is paid in full this time I will not be opening another.