LG Complaint - Does LG Even Care - LG WM2077CM Washer
The motor in my 5yr old $1000. LG washer just failed for the first time(I say first time because based on it's performance I don't expect it to be the last)The motor is covered under a 7yr warranty, however the control board ($84.65) associated with it, which LG says I must also replace (or the remaining warranty will be void)and the labor ($229.) is not. I suspect the board & motor cost LG $75. to manufacture, so they have covered their cost by charging me for a new board which my technician says shows no signs of failure. Meanwhile I'm stuck with a $313.65 repair bill. It's just my wife & I, & the biggest load this (so called heavy duty top of the line)machine has ever done is 2 king sheets & pillow cases.
I've talked to the highest supervisor, told her I would post as much negative info as I could about LG,&she was totally unresponsive.