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Big Lots-Tyler Complaint - Just mean!
Complaint
RIVERSIDE, CALIFORNIA -- Well, I went to this Big Lots store in Tyler Avenue last week to get a twin size mattress, they had the one I was interested in, they showed it to me it was at the back of the store and it was available. I asked them if I could pay for it on that day and go pick it up next day in the morning because I didn't have a truck. I just wanted to hold it because it was the only one available, well, the manager of that store said no! she said they could not hold it for me and I better come back next day for it, period. Next day, I got a truck and went to the store in the morning, guess what? she had the mattress on hold for someone else, I thought she said they could not hold anything, but she did it!
The salesperson told me the same mattress they showed to me was now on hold for someone else, of course I got upset, they didn't want to hold it for me but they did hold it for another customer. I am not going back to that store!
The salesperson told me the same mattress they showed to me was now on hold for someone else, of course I got upset, they didn't want to hold it for me but they did hold it for another customer. I am not going back to that store!
Comments:
Posted by Alain on 2011-03-21:
Contact Big Lots about this via http://www.biglots.com (click on 'contact us' at the bottom of the page in fine print) or call their corporate office in Ohio at 614-278-6800.
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