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Disney Movie Club Complaint - We Want You To Pay Your Bill... Oh Wait... Our Website Is Down... And We're Never Available To Take Your Call!

Review by MacOSXpert on 2011-03-20
I've been trying to pay my Disney movie club bill for weeks!

Every time I try on the website I get a 'Website is temporarily unavailable' error and get logged out.
Their business hours during the week are unreasonable, and when I have tried calling during the week, I was waiting for a Cast member to take my call for 25 minutes!!

Not only that, but when I joined on September 14th 2010, made my DVD selections and entered my credit card info, It took 40 days to tell me that they were having trouble with billing my (old) credit card...I got no notification by email, snail mail, or phone! I had to call them myself to get that information.

Do NOT join Disney movie club, unless you want overpriced movies, crappy (since I couldn't write s***!) customer service and a buggy website.
Comments:5 Replies - Latest reply on 2011-03-22
Posted by raven2010 on 2011-03-20:
Can you mail a check until they resolve these issues?
Posted by Anonymous on 2011-03-21:
sounds like a pain in the a**.
Posted by Ytropious on 2011-03-21:
I've heard nothing but hate for the Disney Movie Club. It's a scam, don't sign up folks!
Posted by Cwazychicken on 2011-03-21:
Never sign for those kinds of clubs. 1) You will end up paying more than you save and 2) they make you buy so many before you can cancel out of them. It is a hassle. I just go to a local cd shop and buy movies. Just as good but between 3-10 bucks a pop.
Posted by MacOSXpert on 2011-03-22:
Yeah, I'm going to be sending a check...hopefully they don't screw that up too..

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