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Indy Air Care Complaint - I Don't Think So - Air duct cleaning, dryer vent cleaning and suppossed mold removal

Air duct cleaning, dryer vent cleaning and suppossed mold removal - Complaint
Review by butternutz01 on 2011-03-21
INDIANAPOLIS, INDIANA -- First of all and foremost I feel like this company is in it for the money and thats it..I spent $1984.00 to get my vents cleaned and rid of mold that was suppossedly growing and spreading throughout our home. The only thing I was shown were a couple little spots no bigger than a penny in side my basement. I was worried about my family and I getting sick from it so I had them treat it, what a crock. I looked at it today and it was treated over a month ago. It still looks the same and I still have a smell coming from this area of my home which the tech told me that it would fall off and the smell would go away, boy was he wrong. The vents were cleaned I guess but the access points they said they were going to install were not even there. How do you clean something you can't see or even access?

I don't recommend this company to anyone unless you love to waste money. I'm going to have another company come out to assess what really was cleaned and what wasn't so I can have some assurance. I would rather pay a small company to have this done right than pay some money hungry company to blow around dust and leave me with this mess. The dust is still here too, I know it by how many times I dust. I think it made it worse. Stay away from Indy Air Care.

-Jeffery M.
Comments:
Posted by trmn8r on 2011-03-21:
I saw a report on vent cleaning companies in general. There is a lot of fraud in the business. They showed one incident, on hidden camera, where the guy in the basement read a magazine for an hour while his buddy worked, and then screwed a piece of metal onto the vent to make it look like he had cut an access hole!!!

Moral of the story to me is make sure you have a highly recommended company to the work.
Posted by singsing on 2011-03-21:
This is where Angie's List might come in handy! Thank you for the post. I hope it warns others away from this expensive mistake.

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