Iowa Wine Tours, Inc. Complaint - Cancelled service, won't refund either
DUBUQUE, IOWA -- Booked a four-hour, three winery tasting tour with this company. Pre-payment was required in full at time of booking. On the day of the tour, Dennis Dieters, owner, called hotel and left message with desk clerk (had my cell phone number, so I can only think he was trying to avoid speaking with me directly) that due to a family emergency, was cancelling tour. Also, he has a NO REFUND policy, and would not refund my credit card. No tour, and no refund. I called him back on his cell phone to discuss things further, and he hung up on me. What a despicable businessman. Do not book a tour with this company. You'll never see your money again, and there's no guarantee you'll get a tour either.