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Universal Studios Orlando Complaint - Charging Twice The Parking Fee -> Hard To Give Refund!

Complaint
Review by lago791 on 2011-03-21
ORLANDO, FLORIDA -- I went to the park today with my Kids. I had lost the park Tickets before, and therefore, I had to pay $15 for the parking at the entrance. Then, they gave me a new copy of the tickets at the park, but they gave me a hard time at the customer service window to refund the $15 from the parking.

When I bought the annual passes, I have spent $60 extra in my ticket so that I did not have to pay for the parking during the year. Their point was that because I had no ticket at the entrance, the parking fee could not be refunded.

It is hard to believe that knowing that I have paid twice for the parking, they have tried so hard to not give me a refund.
Comments:
Posted by throwback on 2011-03-22:
If you lose a twenty dollar bill the bank don't give you a twenty dollar bill back. There is no way to prove you just didn't give it or sell it to someone and then claim you lost it. At some point one has to take personal responsibilility for their mistakes.
Posted by treym on 2011-03-22:
they are crooks in the worst way. I live in Florida and can honestly say that if it wasn't for children, Floridians would not go to this park.

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