Disneyland (California) Complaint - Overcrowded, overpriced, rude staff, and dangerous for handicapped people - disneyland park
disneyland park - Complaint
ANAHEIM, CALIFORNIA -- My family is not wealthy by any means, but we wanted to take my kids to Disneyland. We finally arranged a trip to California and Disney was the main goal. We got there at opening time and there is way too much gimmicky overpriced stores to have to walk thru to get to the rides. Then when it comes time to wait in line for a ride, prepare for a standing wait of up to an hour or more. My son is severely handicapped. By noon the park was so crowded, he was gettng jostled, pushed, shoved. We finally found where to get a large stroller but with the crowds it was next to impossible to push the stroller thru. The lowlite of the day was when we went on the Haunted Mansion ride. There were so many people crowded into the ride that I couldn't see or hear what was going on. At one point, people are told to hop onto some moving cars to continue on to the end of the ride. There were 4 of us in the group. My mother and other son managed to get on a car. My son and I were being left behind and it was EXTREMELY hazardous for my son with a paralyzed leg to "hop" onto a moving car that is in water. As I saw my mother and other child disappearing, I THREW my handicapped child into an already occupied car and jumped into it AS IT MOVED. Then I angrily told the female attendant "THIS BOY IS DISABLED". at which time she shrugged and said "WELL, YOU DIDNT TELL ME". There is no way I could have told her anything because of the crowd and noise level in the room. I sat there thru the rest of the ride and cried, my arms shaking. Totally ruined my trip to be mistreated and have my son at risk. Many rides at Disneyland are old and outdated, with tinny music and dirty cars. The crowd level is dangerous and ridiculous. The prices are way too high. But mostly, I give this park a THUMBS DOWN for special needs people.