NTB Complaint - National Tire Battery Levittown PA Service - STAY AWAY!!!

Review by n on 2011-03-22
LEVITTOWN, PENNSYLVANIA -- I have a 5 year old van, that's worked flawless from day 1. I took it in for an oil change "promotion". Left it with them for 1/2 day so they could fit it in easily and picked it up in the afternoon. I noticed a smug look on the service writer manager's face, but chalked it up to him being unhappy with something else.

I went to pick up the car and everything seemed great, tires were overinflated, but drove well. A few days later I noticed a small stain on the driveway. Thinking it was nothing to worry about much, I waited a little longer, but noticed newer and newer stains. It turns out the oil pan gasket was suddenly leaking. So the "promotion" was that I needed extra service... I've politely refused the value added service they wanted to sell and got it fixed elsewhere. Here's a valuable tip NTB Levittown PA - building a business is about customer service and integrity. Don't offer promotions that you can't make money off and then damage vehicles thinking that the owners are going to give you the extra business... keep away from this franchise.

Better options are Firestone and Goodyear in the area, which I've personally had good experiences with... what a mistake going to NTB.

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