Fios TV, Verizon Complaint - Horrible Service from Verizon Fios, TV, Internet, Telephone, Customer Service
RIVERSIDE, CALIFORNIA -- I went with Verison Fios last year. Went with the Fios TV, telephone service and internet. WHAT A NIGHTMARE! The service was horrible. TV always going out, sending back equipment on numerous occasions, and after months of that crap, I cancelled the T. V. service and kept the telephone and internet. Now my internet sucks! After months of battling with their internet service I finally had to cancel that service. Then.....they mess up the bill! Can't get that straight. After trying to get a final bill they add a $350 dollar early cancellation fee! Bull to that. I tried to get them to remove it. No way. Now they send it to collection.....It's now on my credit. Now I'm battling with them to remove it. I even filed a complaint with the FCC and FTC. They don't care. They're sticking to their guns and will not budge on the early cancellation fee.
Anyone out there considering Verizon for TV, internet or home telephone service? DON'T DO IT! They're misleading and they participate in false advertising. Even their commercials now state they have "No early cancellation fees"
This has been a terrible experience and damaging for sure.