United Healthcare Complaint - Deceitful Practices
SALT LAKE CITY, UTAH -- My doctor office called to see if a procedure was covered by United Healthcare. United Healthcare stated I only need to pay my $20 copay which was great as I am in financial hardship along with the rest of the world. I even asked the doctors office again when I went for my appt. if I only owed the $20 and said yes per United Healthcare. I would NEVER of had the procedure done if I needed to pay more. I don't put myself into matters I can't pay for. I have my pride.
I get the procedure done and then get a bill for my deductible. I just about die when I opened the bill. How can this be I was reassured I only need to pay the $20 copay. Do you see something the matter with this situation? Then they try to tell me it was surgery. Surgery, a shot in the arm, implant placed by needle in arm, surgery are they on drugs? 15 minutes in the doctors office and they say I had surgery.
I can't believe that they can get away with being deceitful and rape people of their money. Doctors called, I double and triple checked that I only needed to pay the $20 and again told yes. I am so sick over this as I have to pick paying mortgage, gas to get to work and food. When the heck is something going to be done about dishonest practices such as this? I will never recommend United Healthcare to anyone.
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