Amazon/Kindle Compliment - Great Customer Service
I purchased my 3rd generation Kindle back in July of 2010. I noticed this past weekend a crack forming in the corner of the unit housing.
I called Amazon today and they are gong to overnight me a new Kindle and a prepaid shipping label to send back the cracked Kindle.
Have an update: Kindle delivered today as promised. Happily reading or will be once I transfer content.