Winn-Dixie Stores Complaint - Employees actions should lead to dismissal
To: Winn-Dixie Stores
I am writing this letter of complaint in re: to my concerns over security as well as the actions or non-actions of your employees. The store I'm referring to is at Gunn Highway near the intersection of Anderson Rd and is managed by a Mr. Johnson.
Be aware of the fact that I am (or was, depending on what happens next) a loyal long time customer of your store and spent the majority of my $225 per week grocery budget in your store(s).
Oh My, Gosh....You have a MAJOR problem in f your store. I tried to go shopping but ended up leaving without buying anything due to one of your employees cussing out (meaning using the "F" word several times) a customer who was talking on a cell phone. He also ripped off his shirt all the while saying, "Who the F*** do you think your are?" The man said, "I am her father and all I want is your word that you and your friends will not continue to harass my step-daughter!" Your employee then said, "Come on Mother F******, I will kick your...." The man told him he was going to report him to the manager. The shirtless guy kept cussing and started moving closer to the the other guy. I Left the area and the store because I thought he was going to physically attack the other guy. On the way out I overheard a male and female employee talking, could've been about something else, but I believe it was about what was happening between the two men. Female said, "All the guy wants is for that jerk to stop harrassing his step-daughter!" Male replied, "My man Mike can't help it, he's a player!"
Here's what I'd like Winn-Dixie Stores to do: Your employee was loud and his voice could be heard several aisles away. There were a fair amount of people in the store and that included employees. I didn't see any signs that anyone (manager, security, etc.) was going to that aisle to investigate what was happening. You are responsible for the safety of customers on your premises. I no longer feel safe in your store due to the fact that one of your employee's behavior was allowed to go unchecked. I was in your store at around 8:45 p.m. on 05/07/05. The employee is a hispanic young man by the name of Mike (I looked at his name tag as it went sliding across the floor after he tore off his shirt). I will not return to your store while Mike remains in your employ.
I Thank you for taking the time to read my letter and know that you will make things right.