LG Complaint - Warranty
On March 11, 2011 I bought a brand new LG washer from Home depot. When the washer was delivered 6-days later (March 17), it was damaged and I did not take possession of it. LG/Home depot’s delivery people took it back and brought a new replacement, 5-days after that (March 22). Needles to say this washer was also dented and I refuse to take it. Now the next new replacement LG washer is suppose to be delivered to me on March 26. Hopefully this one will not be damaged BUT….
I called Home depot and LG regarding when the warranty will start and LG’s policy is that the WARRANTY STARTS ON PURCHASE DATE AND NOT DELIVERY DATE! They say it is bad luck but that is their policy.
So, if you buy a LG appliance and it takes a month or even two before you take possession of it-even if it because they are out of stock, your warranty is based on the purchase date and NOT DELIVERY DATE. So they cheat you out of warranty.
BE AWARE OF THE LG WARRANTY start and end date! LG is known to tell you that when your LG product runs out of warranty on day 15, and your appliance breaks down on day 16, you are in for a nice expensive bill, and with my luck this will happen therefore warranty for the full period, after delivery, is important!