Circle K Complaint - Basic Math & Attitude Issue
OKLAHOMA, OKLAHOMA -- I went into the Circle K on S. Meridian & I40 to purchase a pack of cigarettes. There was a sign posted $4.55per pack when purchasing 2 packs. The clerk rang me up with a total of $9.30. I asked him about the. 50 instant rebate on the cigarettes. He called the manager over to inquire about the instant coupons, she stated that the. 50 is already included in the price. I told her the sign doesn't say anything about the. 50 being included and that the price should be $9.10. She pulled out a calculator and hit the buttons for 3 minutes and said the charge should be $9.76 so I was already getting a better deal. When I asked her to add 4.55 + 4.55 she stated she knows how to add and she was correct, then she walked away. The manager lacked the ability to add then she had an attitude because a consumer questioned her.
My company has been using this station for 2.5 years for our fleet vehicles. I have moved that fleet account to a competitor. I could excuse the math error however I can't excuse the manager having a horrible attitude toward the consumer.