Progressive Auto Insurance Complaint - Collision Repair Incomplete
MANCHESTER, NEW HAMPSHIRE -- My vehicle was involved in a collision with another Progressive customer, who was deemed at fault. My vehicle was reapaired at the Colliosion Center in Manchester NH, it was there for approximately 1 month for rear end damages, to the tune of about 3800, Progressive covered the bill and the rental for me. Upon finally going to pick up my vehicle, driving away I immediately knew the engine wasn't functioning properly. I drove right back into the parking lot and demanded attention to the performance of the car. I callled Progressive right away and tried for hours to get answers. The car was sent to a dealer for diagnosis which reulted in the findings that they catalytic convertor being clogged, not a result of the accident, or repair center. I havd NEVER experienced engine underperformance in the past and I highly doubt that this is just a coincidence.
My vehicle was damaged at the repair center or from the initial collision and neither Progressive or colliosn center will take responsibility for this.