EBay Complaint - EBay-screwing millions daily!
I've been buying & selling on eBay since 1999. It has gone from bad to worse over the years and now, I've finally had enough! I have reported several policy violations in the last few weeks and evidently, no one is home at Ebay, because nothing has been done! I found several vintage dresses being sold by the same seller that I would like to bid on. The starting bid is. 99 cents however I am unable to bid becayse the seller is charging $44-$60 ECONOMY shipping for EACH dress. This is a violation of ebay's excessive shipping policy. It is quite obvious that this seller is trying to get out of paying a final value fee to Ebay, which is another violation. (A final value fee is a % of the final selling price that the seller must pay to Ebay.) I have reported this seller 3 times because I really would like several of her dresses, however I will not pay $45-$60 to ship a dress that in reality, only costs $10 maximum for PRIORITY shipping. I also reported a seller charging $90 to ship a pair of designer jeans I want to bid on! The starting bid is. 01 cente and the seller's description clearly states "Yes shipping is $90. I put the cost of the jeans as the shipping cost to avoid paying eBay a final value fee. So opening bid is $99.01". And again, eBay has refused to remove the seller's listing!
But this....this is takes the take! I sold a pair of designer jeans on eBay a few weeks ago. I took detailed photo's of the jeans. I edited them (cropped, rotated, etc) and uploaded them to a third party image host. I listed the jeans and wrote out an accurate, detailed description. And then a week later, I am browsing for jeans by the same designer and I find a listing for an identical pair of jeans as the pair I recently sold and the seller has STOLEN MY PICTURES AND COPY & PASTED MY ENTIRE ITEM DESCRIPTION, DOWN TO THE FONT SIZES AND COLORS. I do some research and much to my happiness, eBay actually forbids sellers to use stolen and stock photos and encourages sellers to report other sellers who have stolen their photos! So I reported the listing and again, eBay does nothing! Really Ebay? Really? What are you doing with the hundreds of millions of dollars in profit you make every year? Because you sure as heck aren't using it to the benefit of your sellers!
And one last thing. Last week, eBay announced changes to the structure of their seller fee's. Its worded in such a way that at first glace, it looks like hell has frozen over and they have lowered their fee's! But in reality, they've raised their fee's. They have lowered insertion fee's but raised final value fee's (final value fee's are where they make all their money, so go figure!). Final value fee's used to be based on the items selling price (an outrageous minimum 10% ) only. Well guess what sellers, your shipping & handling fee is now part of the final value fee. So once again we all get screwed! I am one of the last honest people out there who only charges the actual shipping cost, no handling fee, no additional "padding" make up for ebay's fees, and now I am going to be forced to pad my shipping fee which means the buyer pays more, which is unfair. Or I continue to charge the actual cost of shipping and see my profits reduced. Which is not fair. Its LOSE LOSE SITUATION ALL AROUND!