Wendy's Complaint - And now I remember why I don't eat at Wendy's anymore
MEMPHIS, TN -- I went to the drive thur tonight and the girl taking the order was cussing at her 2 children who she brought to work with her (around 7-8 yrs old) while she was taking my order. I pulled to the window for my total b/c she couldn't even get that right. While she was standing there yelling at her kids, and stuffing french fries down her throat, she took my money and gave me my change(without a receipt of course) then instusted me to reverse my car and back away from the window. There was another car behind me who also had to back up to make room for me. She finally then waves me foward to pick up my food. She hands me the bag and slammes the window shut and continues with her fries and drink. Her children stood there pulling on her shirt as she ignored them, to tell her that I was still sitting at the window. She opens it up with "yea, what you need?"( how rude!) I told her that she didn't give me my drink. She hands me the drink and without thinking I pull away.. Once I got at my destination, I opened my bag only to realize that there was no salad dressing for my salad. Which just made me even more angry. I called the store and was told to come by tomorrow and talk to a manager. But how can I even prove I was there without a receipt? Completely unprofessional, unoranized and unsanitary. There were 2 kids in the back behind the counter...are these children been made to wash their hands, or taught not to sneeze or cough on food? They werent wearing any hairnets, gloves or anything. Childrent DO NOT belong behind the counter at a fast food restaurant. Well in this case they were the only ones who seems to be paying attention to what was going on. I will never eat there again and will tell anyone who will listen not to either. I will be stopping by tomorrow to speak with a store manager and not just some little girl they have answer the phone and say she was. There is no way a true manager would let any of this happen.