EMCO Anderson Storm Doors Complaint - Emco Series 400 Storm Doors by Anderson
EMCO, a subsidiary of Anderson Doors, makes Forever storm doors with limited lifetime warranty sold at Home Depot stores. The parts that take the most wear like the latching mechanism are only covered for one year. This is normal with some companies since the part is subject to abuse, very thin and bade primarily of casr white metal. When it broke after just over a year, I contacted them to obtain a replacement. I was notagainst paying for the broken part, but the will not sell it individually. You have to buy a complete harware kit that costs a third of the original cost of the door. You get not only the latching mechanism, but all brass hardware, handles, and the door closer. Most of this you will end up throwing away because it isn't needed. Neither EMCO (Anderson) nor Home Depot were having the customer pay twice the necessary cost just to throw a substancial number of parts away.