Lowe's Complaint - Special Order to Return
TIMONIUM, MARYLAND -- I went to Lowe's to find a shower door for my small bathroom (40 inches), they offered to me one shower door from Kholer which is 29 to 33 inches, then I ordered, before pay for it, the employee asked me to sign a paper, I thought it was something relate to the buying thing itself.
When I received the door it was 33 to 36 inches, when I read the bill from Lowe's, also said 33 to 36 inches, and the paper I signed .. said : the special order was done according to the customer specifications, and can't be returned. The employee made a mistake, just one: ordered the wrong size!! This is a perfect trick, you can't say anything, you signed papers.
Then don't order any special order, it is not worthy at all, because when you order it, you can't see it and your knowledge depend on the employee assisting you. In the end a shame.