ComEd Complaint - RIP OFF----Added someone else's balance to my account
ILLINOIS -- This company is a rip-off. My cousin owed the company $900 from when she was married and living at a different residence. So they told here they were gonna disconnect her service, with it being November in Chicago (dead winter). So I called to start new service in my name. About a month later they told me I was responsible for paying her bill because I was added to her account when she opened it. LOL, so I put the account in dispute. Its funny how you can never speak with the department handling the dispute. So after months of this they decide they will take me to collections and force me to pay her balance. I sent numerous faxes with my lease showing I have lived out of state for years prior to her opening her account. ComEd could not show a statement showing that I was listed on her account. Long story short, my cousin was in the process of bankruptcy so she had an attorney. They allowed the attorney to speak with the dispute department about this matter (that's crazy she can but I can't). So the attorney told them they were committing fraud by adding me to her account and forcing me to pay that $900 bill. They finally took it off my account but informed me that they would not be updating the records with the credit bureaus and it was my responsibility. I will definitely be contacting the BBB to report this company. You would think they would try to provide a service to their customers but they just rip them off.