Dr. William Hwang on Wheatland in Dallas, TX Complaint - Looks Like We're Not The Only One!
DALLAS, TEXAS -- Today, 3/29/11, my mother had a visit at the same Dr. Willam Hwang office that you are referring to. Yes, she did arrive late, but there was no one in the waiting room when she arrived (10 minutes late). They called her back-she waited over a hour for the dr to come in and somewhat examine her, then asked her to undress and he would be back. She waited over a hour again. She called me at work, and I suggested she ask the nurse for an estimated time, considering she had already been there over 3 hrs. The lady asked the dr and he was upset because my mom questioned him. WHAT!!!! He told her he was coming back to give her a treatment-but again, he had never communicated anything to her. What happened to bedside manners? After my mom told him she would have to reschedule, he was so upset and said she needed to reschedule while she was there. She told him that was something she couldn't do because she had other dr appts on other days as well, so she would have to call back and reschedule. He told her if she couldn't do it then, he would not be her dr and she cannot return. SO WHAT!!! The test can still be adminstered. Does he think he's the only dr? OMG, what a jerk. I definitely plan on taking this to another level. My mother is almost 70 years old. I've been in contact with dr's, but none ever of this caliber. If people would stop using him, I'm sure things would change.