Lufthansa Informative - Stay Away From Lufthansa Airlines if You Are Business Traveler
Lufthansa have lost my luggage (reported) three days ago (March 27, 2011) and they still do not know when I will get it! It was just a flight from Berlin to Dubrovnik (through Munich).
They had 2 hour and 45 minutes between my flights. How much more time do you need?
I am business traveler and I am left just with my laptop. I can't continue my business trip since I do not have any cloths!!!!
This is my second luggage lost in 10 days and both by Lufthansa!!! My previous luggage was delivered after 3 days!!!
Lufthansa do not have any workable Customer Service and their response was not on a subject or informative. Lost luggage tracing system is not responding too... They did not know where I was and where I was traveling to….
My recommendation: This is not airline for business class travelers and airline without any Customer Service services!!! This is a disgrace for Germany and aviation industry!