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NEXIDERM-SP, BOEHM-RITTER, INC COMPLAINT Complaint - Refusal to remove unauthorized charge

Review by suzyq6 on 2005-05-11
MICHIGAN -- Nexiderm misleads you into ordering a free 10 day trial size Nexiderm for only a dollar shipping. Naturally they need your credit card information for the shipping charge. Than they ship you a full size product. Nothing is state about being charged full price for the product, if it is not returned before the end of the trial period. And of course that part is in very small print at the bottom of the shipping document. In addition they do not issue credits to credit cards, so I am also having to deal with my credit card company. Because I will not pay $89.95 for a product I do not have. I have never had this much of a problem justifing a return and obtaining a credit.
Comments:1 Replies - Latest reply on 2005-06-02
Posted by preciousmud on 2005-06-02:
I have had this same problem with Boehm-Ritter. I could never get ahold of a human on the phone when I recieved the first charge on my credit card after getting my "free" sample. The charge was 59.95. So I refused it from my credit card company. They sent me a letter onths later saying I was obligated to buy this product! So now I have the charge back on my credit card! I am sad, as I work a full day to make this kind of money!

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