Blue Cross / Blue Shield Complaint - Failure to provide coverage due to an issue not even covered by the policy!
ILLINOIS -- BC/BS-Texas has shown themselves to me to be a dishonorable organization. I applied for health insurance coverage and have no serious medical problems at all. Coverage was denied due to a sleep aid I use. I appealed their decision and included solid reasons for their improper decision and included a letter from my doctor. Sixty days later, another letter of denial is received...with virtually the same text as the original. No signature, no accountability. Also, I cannot help but wonder how much of their decision was influenced by non-Texans, esp. folks from Illinois (Chicago) and, perhaps, California. If the truth could be discovered, we would probably learn that no human was involved in their decision at all, only computers.
On the positive side of this fiasco, I am glad to learn NOW that this company operates with no integrity or character.