Can I dispute their "sudden" request for a security deposit after using services for 25 years?
BALTIMORE, MARYLAND -- Recently received a notice from BGE requesting me to pay a security deposit due to a history of turn off notices within the last year. However, whenever I have received the notices, the services have always been paid prior to their notice cut-off date. I have 2 issues with this new policy: 1.if a person is having difficulty paying on time due to financial constraints and the utility increase, how is adding additional charges helping the consumer pay their utility? and 2. if a person has been a good customer for over 20 years with no history of late payments until recently, why wasn't that taken into consideration?