Macco Autobody And Paint Complaint - Bad Body Work And Paint

Review by beenflying on 2011-03-31
HAMPTON, VIRGINIA -- I paid over $2600.00 for gene at the hampton Virginia Maaco shop to paint my 1991 Toyota celica. Just to verify the amount I had almost a thousand in some used parts so when they were done I inspected the car and found seven dents still on the vehicle and some runs in the paint. When I talked to Gene the assitant manager he stated about one of the dents if it bothered me that bad I could get the dent doctor to come by and get the dents out. Why did I pay him for and what? So the following week I took him a 1987 Dodge truck to paint. I sent a glass man to him to fix the windshield and the tech sent him away. I called Gene and told him to stop and don't do anything, and he said he would put some primer on some of the spots that he had sanded. So three days later Gene called me up and said my truck was ready to be picked up. Upon my arrival I was told my bill was $1300.00.There was no way they did that much work and exspecially after I told him to stop. Gene and the manager Dale shouldn't even have this bussiness if they are ripping off people like this and then not even blinking an eye at there mistakes.

I have never seen such a POOR amount of bodywork and paint in all my life!! I will be going to the BBB and filing a report and take pictures as well!!

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