Whirlpool - Disappointed !!!
Whirlpool Duet Washer - Complaint
I purchased a Duet Washer and Dryer set about 4 years ago because of the reviews. What a mistake!!!! Don't buy this product unless you like to change colors of your machine every few years, cost is not a problem, and not concerned about placing new large appliances in the environment!!! I had my prior set for over 10 years and should have kept them. They were never repaired and I gave them away (they are still working). This duet washer has been repaired 3 times in this short period. The last repair bill of 65.00 revealed that this duet washer can only be
repaired for the price of a new washer. The repair man told me that this is very common for this machine and not to spend the money. I called the company customer service to
find out how the company is handling the failure of this machine and concern about our environment because of its short life. She said no customer service recommendation. They are not helping customers with this machines early failures. I told her I would be writing this review and she welcomed me to inform others. I am currently shopping for a new washing machine and welcome all customer experiences.