Virgin Mobile USA Complaint - Virgin mobile over charging credit and bank accounts for monthly services
I have 2 virgin mobile cell phones I bought from my sister n law, when she had them she used her credit card to pay the monthly service, virgin mobile repeatedly over charged her bank account for monthly services that we never received !!! virgin mobile has suspended the service to both phones and we can't use them because of virgin mobiles screw up!!!!!! I went on the virgin mobile site and there's a complaint from October 2009 of the same thing happening to that person as what I just explained... so now I have $200.00 worth of virgin mobile cell phones that my kids can not use now due to VIRGIN MOBILE USA ABUSING CUSTOMERS ACCOUNTS...INSTEAD OF THEM FIXING THE PROBLEM THAT THEY CAUSED!!!
I am going to contact the better business bureau to make a report as well....wow thanks virgin mobile for screwin over your customers, obviously that's what you do best!!!!